The IT Support Center will work with you to resolve this issue so you can install Sophos.More information: Expanded instructions with pictures Since Microsoft does not support Windows versions prior to Windows 2000, VCU Technology Services also does not support these versions of Windows and does not provide a version of Sophos for these versions of Windows (Windows 95, 98, ME and NT). A "mouse over" shows "sophos protection update has failed".Right clicking and selecting "Update Now" causes a window to show that states "Downloading Package 1 of 4...2 of 4...3 of 4...4 of 4" then it shows "Intalling Package 1 of 1" then it just quits. Thanks Clear the temp directory (delete all the files %temp%) and do the update again.
If you don't know how to tell how much memory your computer has, we've created a 1 page PDF to show you. Once a help ticket is generated, you may be asked to send this file to your technician.
What does it mean that Microsoft doesn’t support these versions of Windows?
Well, since they no longer issue security updates for these programs, Windows 95, 98, ME, and NT can be unsafe to run.
If you are on a personal connection, like at home, you can run an anti-virus scan on your device to make sure it is not infected with malware.
If you are at an office or shared network, you can ask the network administrator to run a scan across the network looking for misconfigured or infected devices.